Monday–Friday, 9:00am–5:00pm Eastern. Closed weekends and major U.S. holidays. Email sent after hours gets answered the next business morning.
Get A Faster Answer
Include these in your first message and we can usually solve it in one reply instead of three:
- Your order number, or the email address you used at checkout.
- What went wrong, in a sentence.
- What you'd like us to do — replace it, refund it, change the address.
- A photo, if something arrived damaged.
Common Questions
Where's my order?
Decals go to the carrier within 1 business day. Shirts are printed to order and ship within 3 business days, and an order with both ships together once the shirt is ready. You get a tracking number by email as soon as it ships. Standard delivery usually takes 3–7 business days after that; rush (decals only) usually 2–3. If it's been longer, email us and we'll reship or refund. You don't have to chase the carrier.
I need to change my shipping address
Email us right away with your order number and the corrected address. If it hasn't shipped yet, we'll fix it at no charge. If it already shipped, see our returns page — we'll reship once you have a good address.
My shirt doesn't fit
Mail it back within 60 days of your order and tell us the size you need. Return postage is on you. As soon as it arrives, we ship the new size free. The address and what to put in the box are on the Returns & Refunds page.
I want a refund
You've got 60 days from your order date. Decals: email us and we'll refund everything you paid. Nothing to mail back. Shirts: mail it back and we'll refund the price of the shirt once it arrives (shipping isn't refunded). If anything arrived damaged or wrong, don't send it back. Email us a photo and we'll refund in full or replace it. Full details on the Returns & Refunds page.
Why was I charged if the decal is free?
The decal itself is free — the charge is the shipping & handling fee shown on the checkout page before you paid, plus rush shipping if you added it. If you also added a shirt after checkout, that's a separate charge with its own receipt. There's no subscription or recurring billing of any kind. See the terms.
Do you ship outside the United States?
Not at this time. We ship to U.S. addresses only, including APO/FPO military addresses.
How do I stop the marketing emails?
Click the unsubscribe link at the bottom of any marketing email and you're out. You'll still get order and shipping notices for a purchase you've made. Our Privacy Policy covers this in detail.
I have a privacy request
Email us with your request and the address you used with us — we handle access, correction, deletion, and advertising opt-out requests. See your privacy rights.
Mailing Address
Saint Petersburg, FL 33701
United States