Monday–Friday, 9:00am–5:00pm Eastern. Closed weekends and major U.S. holidays. Email sent after hours gets answered the next business morning.
Get A Faster Answer
Include these in your first message and we can usually solve it in one reply instead of three:
- Your order number, or the email address you used at checkout.
- What went wrong, in a sentence.
- What you'd like us to do — replace it, refund it, change the address.
- A photo, if something arrived damaged.
Common Questions
Where's my order?
Orders go to the carrier within 1 business day, and you get a tracking number by email as soon as it ships. Standard delivery usually runs 3–7 business days after shipment; rush is usually 2–3. If it's been longer than that, email us and we'll reship or refund — no carrier investigation needed on your end.
I need to change my shipping address
Email us right away with your order number and the corrected address. If it hasn't shipped yet, we'll fix it at no charge. If it already shipped, see our returns page — we'll reship once you have a good address.
I want a refund
You've got 60 days from your order date, and you don't have to mail anything back. Email us and we'll refund everything you paid to your original payment method. Full details on the Returns & Refunds page.
Why was I charged if the decal is free?
The decal itself is free — the charge is the shipping & handling fee shown on the checkout page before you paid, plus rush shipping if you added it. It's a single charge, and there's no subscription or recurring billing of any kind. See the offer terms.
Do you ship outside the United States?
Not at this time. This offer ships to U.S. addresses only, including APO/FPO military addresses.
How do I stop the marketing emails?
Click the unsubscribe link at the bottom of any marketing email and you're out. You'll still get order and shipping notices for a purchase you've made. Our Privacy Policy covers this in detail.
I have a privacy request
Email us with your request and the address you used with us — we handle access, correction, deletion, and advertising opt-out requests. See your privacy rights.
Mailing Address
Saint Petersburg, FL 33701
United States